REFUND POLICY:

Thank you for shopping with Atlantis Apparel. We take pride in crafting premium leather jackets

and ensuring customer satisfaction. If you are not completely satisfied with your purchase,

please review our refund policy below.

RETURNS:

All return requests must be made within 3 days of receiving your order.

To be eligible for a return, items must be unused, in original condition,

and include all original tags and packaging.

RETURN PROCESS:

To initiate a return, please contact our customer support team at shop@atlantisapparel.eu

to request a Return Merchandise Authorization (RMA) number.

Once your RMA is approved:

Securely pack the item in its original packaging.

Include proof of purchase.

Ship the item to the return address provided by our support team.

Please note that customers are responsible for all return shipping costs.

We strongly recommend using a trackable shipping method to ensure safe delivery.

REFUNDS:

Once we receive and inspect your returned item,

We will notify you regarding the approval of your refund.

If approved, your refund will be processed within 10 business days

through your original method of payment.

EXCHANGES:

We only replace items if they are defective or damaged.

If you need an exchange for the same item, please contact us directly.

EXCEPTIONS:

Sale items are final and cannot be refunded or returned.

Customized or made-to-order jackets are non-refundable unless defective.

DAMAGED OR DEFECTIVE ITEMS:

If you receive a damaged or defective product,

please contact us immediately at shop@atlantisapparel.eu

with photos of the issue so we can resolve it promptly.

QUESTIONS:

If you have any questions regarding this policy,

feel free to contact us at shop@atlantisapparel.eu